Information We Collect

We may collect and process the following types of data:

1. Personal Information

Details you provide directly to us via forms, enquiries, or consultations:

Name
Email address
Phone number
Company name
Job title
Any other details you choose to share

2. Usage Data

Collected automatically when you interact with our website:

IP address
Browser type and version
Device information
Pages visited and time spent
Referral sources

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Understand how visitors use our site
Improve functionality and performance
Deliver relevant content and ads
Personalise your browsing experience

You can manage or disable cookies via your browser settings.

How We Use Your Information

We process your information to:

Operate, optimise, and secure our website
Deliver the services you request
Respond to enquiries and provide client support
Send updates, insights, or marketing communications (if you opt in)
Analyse visitor behaviour to refine user experience and content
Comply with legal obligations and ethical standards in AI use

We do not use your data to make automated decisions without human oversight.

Legal Basis for Processing (UK GDPR)

We process your data under the following lawful bases:

Consent: When you opt in to marketing or contact us directly
Contractual necessity: To deliver services or proposals you’ve requested
Legitimate interest: To improve our website, protect users, or grow our business
Legal obligation: To comply with applicable laws and regulations

Sharing Your Information

We never sell your personal data. However, we may share it with trusted third parties such as:

Service Providers: Hosting, analytics, CRM, automation, and email platforms we use to run our business
Legal Authorities: When required to comply with legal obligations or respond to lawful requests
Business Transfers: In the unlikely event of a merger, acquisition, or asset sale

All third parties we work with are GDPR-compliant and contractually bound to protect your data.

Data Security

We use industry-standard security measures — including encryption, firewalls, and access controls — to safeguard your data. However, no digital transmission is 100% secure. We encourage you to take precautions when sharing information online.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct or update inaccurate information
Request data deletion (right to be forgotten)
Withdraw consent or opt out of marketing
Object to or restrict certain data processing
Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, contact us at hello@digitalclan.co.uk

Third-Party Links

Our website may contain links to external websites, platforms, or tools. Please note: we’re not responsible for the privacy practices or content of third-party sites.

Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically.

Last updated: 17 June 2025.

Contact Us

If you have any questions about this policy or your data rights, reach out to us:

hello@digitalclan.co.uk

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Email: info@digitalclan.co.uk

Phone: +44 0751 709 1589

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